Customereye

Goat Gifts

Food & Beveragegoatgifts.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 373 days (about 8.2 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

54/100
−22.3 vs. last month4.36 ★ average rating · 100 reviews
54/100 from 100 reviews over 12 months, moderate confidence.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,957 ranked companies · benchmark 13 Oct 2026

Score

54.0

Industry average 61.8

7.8 below average

Rating

4.36

Industry average 4.22

0.14 above average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2116of 2957 ranked in Food & Beverage
Top 72% · Mid Packdown 123 from last month
#1 (best)#2957 (worst)
#2114Peer
#2115Peer
#2116This company
#2117Peer
#2118Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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Product Quality
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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