Customereye

Swapfiets UK

Automotive & Mobilityswapfiets.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 418 days (about 7.3 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

70/100
−25.7 vs. last month4.37 ★ average rating · 100 reviews
70/100 from 100 reviews over 13 months, moderate confidence.

Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.9%, over 2,198 ranked companies · benchmark 13 Oct 2026

Score

70.3

Industry average 63.6

6.7 above average

Rating

4.37

Industry average 4.30

0.07 above average

Reply rate

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Industry average 40.9%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#830of 2198 ranked in Automotive & Mobility
Top 38% · Upper Halfdown 323 from last month
#1 (best)#2198 (worst)
#828Peer
#829Peer
#830This company
#831Peer
#832Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Pricing
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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