Customereye

NewWay Car Hire Ireland

Automotive & Mobilitywww.newway.ie

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

197 reviews over 133 days (about 45 per month). Busiest month: 25% of reviews. Languages: en 85%, it 7%, es 3%.

Overall Score

70/100
Short observation window (133 days)
−5.3 vs. last month4.20 ★ average rating · 197 reviews
70/100 from 197 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Automotive & Mobility average: score 62.0, rating 4.26 stars, reply rate 41.3%, over 1,573 ranked companies · benchmark 6 Oct 2026

Score

69.6

Industry average 62.0

7.5 above average

Rating

4.20

Industry average 4.26

0.06 below average

Reply rate

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Industry average 41.3%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#559of 1573 ranked in Automotive & Mobility
Top 36% · Upper Half
#1 (best)#1573 (worst)
#557Peer
#558Peer
#559This company
#560Peer
#561Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

77% of reviews positive, 22% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative22%

Sentiment Balance

Covering September 2026 — 45 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 22% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Response Speed
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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