Based on public reviews and response behavior.
171 reviews over 99 days (about 53 per month). Busiest month: 35% of reviews. Languages: en 95%, unknown 4%, fr 1%.
Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026
Score
69.9
Industry average 60.5
9.5 above average
Rating
4.38
Industry average 4.02
0.36 above average
Reply rate
—
Industry average 31.2%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 26% negative
Covering August 2026 — 50 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 34% negative and 2% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 171 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Media & Content (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 31%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 76 mentions with a sentiment score of 82.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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