Customereye

Sunningdale Dental Practice

Healthcare & Medical • United Kingdomsunningdaledental.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
4.82 ★ average rating · 486 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#29of 615
Top 5% · Top Tier
#1 (best)#615 (worst)
#27Peer
#28Peer
#29This company
#30Peer
#31Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral2%
  • Negative10%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 482 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.9%
Loyalty
21.5%
Product Quality
20.9%
Pricing
9.2%
Response Speed
7.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 15.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.5%
4
5.8%
3
0.8%
2
0.6%
1
2.3%

Based on 486 analyzed reviews. Sentiment is slipping: 90.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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