Customereye

Sugaholics™, London

Food & Beverage • United Kingdomsugaholics.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,118 days (about 16 per month). Busiest month: 5% of reviews.

Overall Score

59/100
−12.5 vs. last month4.54 ★ average rating · 600 reviews
59/100 from 600 reviews over 35 months, high confidence.

Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.5%, over 2,531 ranked companies · benchmark 11 Oct 2026

Score

59.3

Industry average 61.9

2.6 below average

Rating

4.54

Industry average 4.26

0.28 above average

Reply rate

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Industry average 33.5%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1391of 2531 ranked in Food & Beverage
Top 55% · Mid Packdown 169 from last month
#1 (best)#2531 (worst)
#1389Peer
#1390Peer
#1391This company
#1392Peer
#1393Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Loyalty
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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