Customereye

Strong Home Mortgage, LLC

Finance & Insurance • United Statesstronghome.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

75/100
+8.4 vs. last month4.81 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#24of 373
Top 6% · Top Tier
#1 (best)#373 (worst)
#22Peer
#23Peer
#24This company
#25Peer
#26Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 998 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
19.7%
Customer Support
17.4%
Loyalty
16.4%
Product Quality
16.0%
Response Speed
10.0%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100
14/100
signal score
  • Built from a negative-review share of 8.4% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.9%
4
5.2%
3
2.1%
2
1.5%
1
1.3%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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