Based on public reviews and response behavior.
600 reviews over 716 days (about 26 per month). Busiest month: 8% of reviews.
Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,957 ranked companies · benchmark 13 Oct 2026
Score
52.4
Industry average 61.8
9.4 below average
Rating
4.70
Industry average 4.22
0.48 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 16% negative
Covering August 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 0% negative and 20% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,957 ranked companies in Food & Beverage (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 52.4 sits in the bottom quarter of about 3,000 ranked Food & Beverage companies (25th percentile: 53, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
"Pricing" is the strongest recurring theme in the reviews: 414 mentions with a sentiment score of 83.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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