Customereye

Starbucks

Food & Beveragestarbucks.uk

Review data last updated .

Based on public reviews and response behavior.

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1,637 reviews over 275 days (about 181 per month). Busiest month: 48% of reviews. Languages: en 100%, nl 0%.

Overall Score

42/100
+2.9 vs. last month3.60 ★ average rating · 1,637 reviews
42/100 from 1,637 reviews over 10 months, high confidence.

Food & Beverage average: score 63.3, rating 4.25 stars, reply rate 34.0%, over 2,215 ranked companies · benchmark 1 Nov 2026

Score

41.6

Industry average 63.3

21.7 below average

Rating

3.60

Industry average 4.25

0.65 below average

Reply rate

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Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2002of 2215 ranked in Food & Beverage
Top 90% · Bottom Tierup 7 from last month
#1 (best)#2215 (worst)
#2000Peer
#2001Peer
#2002This company
#2003Peer
#2004Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

58% of reviews positive, 40% negative

58%
positive
  • Positive58%
  • Neutral2%
  • Negative40%

Sentiment Balance

Covering August 2026 — 783 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 36% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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