Customereye

SpeedCubeShop

Entertainment & Events • United Statesspeedcubeshop.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
−6.1 vs. last month4.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#159of 322
Top 49% · Upper Half
#1 (best)#322 (worst)
#157Peer
#158Peer
#159This company
#160Peer
#161Peer

Overall Customer Sentiment

Above Average

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative17%

Sentiment Balance

Covering September 2024 — 86 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 23% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.7%
Delivery Shipping
21.0%
Customer Support
15.2%
Response Speed
15.1%
Loyalty
10.0%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • Built from a negative-review share of 29.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.7%
4
4.8%
3
1.0%
2
1.0%
1
1.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.5% of reviews in the last three months were positive, compared with 97.4% in the three months before that.

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