Based on public reviews and response behavior.
600 reviews over 385 days (about 47 per month). Busiest month: 29% of reviews.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026
Score
53.1
Industry average 60.5
7.4 below average
Rating
4.97
Industry average 4.10
0.87 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 15% negative
Covering December 2024 — 73 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 21% negative and 6% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,098 ranked companies in Entertainment & Events (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.189). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 446 mentions with a sentiment score of 81.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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