Spares2Repair

Appliances & Home Electronics • United Kingdomspares2repair.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

−6.1 vs. last month4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#86of 189

Top 46% · Upper Half

#1 (best)#189 (worst)

#84Peer

#85Peer

#86This company

#87Peer

#88Peer

Overall Customer Sentiment

Above Average

81% of reviews positive, 18% negative

81%

positive

Positive81%
Neutral1%
Negative18%

Sentiment Balance

Covering November 2024 — 26 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.4%

Delivery Shipping

17.5%

Product Quality

13.4%

Loyalty

11.4%

Response Speed

10.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW23/100

23/100

signal score

•Built from a negative-review share of 22.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

89.3%

4★

2.3%

3★

1.8%

2★

0.8%

1★

5.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.3% of reviews in the last three months were positive, compared with 93.4% in the three months before that.

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