Flight & Hotel Booking • United Statessouthamerica.travel
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,756 days (about 1.7 per month). Busiest month: 29% of reviews. Languages: en 98%, fr 1%, unknown 1%.
These figures describe an earlier period, not the last 12 months.
Flight & Hotel Booking average: score 68.9, rating 4.40 stars, reply rate 43.8%, over 1,672 ranked companies · benchmark 23 Oct 2026
Score
75.7
Industry average 68.9
6.8 above average
Rating
4.67
Industry average 4.40
0.27 above average
Reply rate
—
Industry average 43.8%
not measured
Not ranked
no reviews in the last 12 months
92% of reviews positive, 8% negative
Covering February 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,672 ranked companies in Flight & Hotel Booking (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 7% of reviews against an industry average of 42%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 60 mentions with a sentiment score of 94.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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