Solid-Merch

Media & Content • United Statessolid-merch.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−20.0 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#53of 172

Top 31% · Upper Half

#1 (best)#172 (worst)

#51Peer

#52Peer

#53This company

#54Peer

#55Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 11% negative

89%

positive

Positive89%
Neutral1%
Negative11%

Sentiment Balance

Covering July 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

26.4%

Customer Support

15.0%

Response Speed

14.2%

Delivery Shipping

13.9%

Loyalty

12.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100

13/100

signal score

•Built from a negative-review share of 12.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

88.8%

4★

6.5%

3★

2.7%

2★

0.7%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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