Based on public reviews and response behavior.
600 reviews over 1,348 days (about 14 per month). Busiest month: 24% of reviews. Languages: en 99%, unknown 1%, es 0%.
Media & Content average: score 59.1, rating 3.91 stars, reply rate 29.8%, over 828 ranked companies · benchmark 2 Nov 2026
Score
61.5
Industry average 59.1
2.4 above average
Rating
2.73
Industry average 3.91
1.18 below average
Reply rate
—
Industry average 29.8%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 56% negative
Covering August 2026 — 54 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 54% negative and 0% neutral.
Share of theme mentions
Themes from the 600 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 828 ranked companies in Media & Content (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.432 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 43% of reviews against an industry average of 30%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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