Based on public reviews and response behavior.
117 reviews over 41 days (about 87 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 68%, fr 12%, unknown 12%.
Media & Content average: score 61.5, rating 4.08 stars, reply rate 32.3%, over 1,059 ranked companies · benchmark 23 Oct 2026
Score
61.5
Industry average 61.5
in line with average
Rating
3.36
Industry average 4.08
0.72 below average
Reply rate
—
Industry average 32.3%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 41% negative
Covering August 2026 — 61 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 46% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 117 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,059 ranked companies in Media & Content (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 21 mentions with a sentiment score of 82.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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