Soldo

Professional Services • United Kingdomsoldo.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

62/100

−50.0 vs. last month4.05 ★ average rating · 423 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#141of 517

Top 27% · Upper Half

#1 (best)#517 (worst)

#139Peer

#140Peer

#141This company

#142Peer

#143Peer

Overall Customer Sentiment

Above Average

71% of reviews positive, 27% negative

71%

positive

Positive71%
Neutral2%
Negative27%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 390 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.4%

Product Quality

12.1%

Problem Resolution

11.0%

Onboarding

10.5%

Loyalty

10.2%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 8.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH66/100

66/100

signal score

•Built from a negative-review share of 37.0% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

67.8%

4★

9.2%

3★

1.4%

2★

3.1%

1★

18.4%

Based on 423 analyzed reviews. Sentiment is slipping: 37.5% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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