Based on public reviews and response behavior.
251 reviews over 2,310 days (about 3.3 per month). Busiest month: 12% of reviews. Languages: en 69%, it 16%, unknown 14%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 24 Oct 2026
Score
60.8
Industry average 66.2
5.4 below average
Rating
3.00
Industry average 4.38
1.38 below average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
43% of reviews positive, 57% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 251 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.168 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 67% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99