Guardio

Professional Services • United Statesguard.io

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

75/100

+5.4 vs. last month4.64 ★ average rating · 1,150 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#17of 517

Top 3% · Top Tier

#1 (best)#517 (worst)

#15Peer

#16Peer

#17This company

#18Peer

#19Peer

Overall Customer Sentiment

Category Leader

62% of reviews positive, 35% negative

62%

positive

Positive62%
Neutral3%
Negative35%

Sentiment Balance

Covering August 2026 — 60 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 27% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,150 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

17.9%

Communication

16.4%

Product Quality

15.4%

Pricing

14.4%

Loyalty

13.3%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 16.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 35.0% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

85.2%

4★

6.8%

3★

1.0%

2★

0.4%

1★

6.5%

Based on 1,150 analyzed reviews. Sentiment is holding steady: 93.2% of reviews in the last three months were positive, compared with 92.0% in the three months before that.

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