Professional Services • United Statessend.flutterwave.com
Review data last updated .
Based on public reviews and response behavior.
253 reviews over 1,400 days (about 5.5 per month). Busiest month: 9% of reviews. Languages: en 93%, unknown 8%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026
Score
60.6
Industry average 66.2
5.6 below average
Rating
3.23
Industry average 4.38
1.15 below average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 47% negative
Covering June 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 253 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Onboarding" is the strongest recurring theme in the reviews: 50 mentions with a sentiment score of 72.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.23 stars is 1.1 below the Professional Services average of 4.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
Unlock the full report — $4.99