Based on public reviews and response behavior.
193 reviews over 165 days (about 36 per month). Busiest month: 63% of reviews — one month dominates this sample. Languages: en 80%, fr 20%, sv 1%.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 24 Oct 2026
Score
70.7
Industry average 66.5
4.2 above average
Rating
4.77
Industry average 4.38
0.39 above average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Based on 7 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 193 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 13% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 97 mentions with a sentiment score of 91.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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