Healthcare & Medical • United Kingdomwww.ultralase.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 4,531 days (about 4 per month). Busiest month: 21% of reviews.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 24 Oct 2026
Score
70.6
Industry average 66.5
4.1 above average
Rating
4.48
Industry average 4.38
0.10 above average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering November 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 404 mentions with a sentiment score of 88.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
