Customereye

Sküma Water

Appliances & Home Electronics • United Kingdomskumawater.com

Review data last updated .

Based on public reviews and response behavior.

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175 reviews over 154 days (about 35 per month). Busiest month: 24% of reviews. Languages: en 97%, fr 2%, es 1%.

Overall Score

72/100
Short observation window (154 days)
4.62 ★ average rating · 175 reviews
72/100 from 175 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026

Score

72.0

Industry average 59.5

12.5 above average

Rating

4.62

Industry average 4.02

0.60 above average

Reply rate

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Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#213of 886 ranked in Appliances & Home Electronics
Top 24% · Top Tierdown 19 from last month
#1 (best)#886 (worst)
#211Peer
#212Peer
#213This company
#214Peer
#215Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

86% of reviews positive, 14% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering August 2026 — 31 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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