Glotech Repairs

Appliances & Home Electronics • United Kingdomglotechrepairs.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−4.8 vs. last month4.24 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#52of 189

Top 28% · Upper Half

#1 (best)#189 (worst)

#50Peer

#51Peer

#52This company

#53Peer

#54Peer

Overall Customer Sentiment

Above Average

61% of reviews positive, 36% negative

61%

positive

Positive61%
Neutral3%
Negative36%

Sentiment Balance

Covering November 2024 — 137 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 37% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.4%

Problem Resolution

16.9%

Response Speed

14.0%

Loyalty

11.0%

Product Quality

8.6%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 16.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 41.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

71.8%

4★

9.0%

3★

3.0%

2★

3.7%

1★

12.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 84.7% of reviews in the last three months were positive, compared with 81.1% in the three months before that.

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