Based on public reviews and response behavior.
114 reviews over 363 days (about 9.6 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 92%, es 2%, fr 2%.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,073 ranked companies · benchmark 25 Oct 2026
Score
71.9
Industry average 59.2
12.7 above average
Rating
4.14
Industry average 4.02
0.12 above average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 20% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 114 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,073 ranked companies in Appliances & Home Electronics (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 22% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 74 mentions with a sentiment score of 84.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
