Customereye

Sinister Diesel

Auto Parts & Accessories • United Statessinisterdiesel.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−60.7 vs. last month4.57 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#45of 148
Top 30% · Upper Half
#1 (best)#148 (worst)
#43Peer
#44Peer
#45This company
#46Peer
#47Peer

Overall Customer Sentiment

Above Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 577 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.2%
Delivery Shipping
20.2%
Customer Support
13.1%
Response Speed
12.8%
Loyalty
11.7%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 6.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100
52/100
signal score
  • Built from a negative-review share of 33.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
83.0%
4
7.0%
3
0.8%
2
1.8%
1
7.3%

Based on 600 analyzed reviews. Sentiment is slipping: 77.8% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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