Based on public reviews and response behavior.
600 reviews over 2,663 days (about 6.9 per month). Busiest month: 10% of reviews.
Auto Parts & Accessories average: score 60.8, rating 4.38 stars, reply rate 35.7%, over 682 ranked companies · benchmark 6 Oct 2026
Score
57.2
Industry average 60.8
3.6 below average
Rating
4.57
Industry average 4.38
0.19 above average
Reply rate
—
Industry average 35.7%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering October 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 682 ranked companies in Auto Parts & Accessories (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 75% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 340 mentions with a sentiment score of 79.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
