Customereye

The Cover Shop

Auto Parts & Accessoriesthecovershop.com.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 848 days (about 3.6 per month). Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

78/100
4.84 ★ average rating · 100 reviews
78/100 from 100 reviews over 10 months, moderate confidence.

Auto Parts & Accessories average: score 60.8, rating 4.29 stars, reply rate 32.6%, over 1,348 ranked companies · benchmark 21 Oct 2026

Score

77.7

Industry average 60.8

16.9 above average

Rating

4.84

Industry average 4.29

0.55 above average

Reply rate

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Industry average 32.6%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#156of 1348 ranked in Auto Parts & Accessories
Top 12% · Top Tier
#1 (best)#1348 (worst)
#154Peer
#155Peer
#156This company
#157Peer
#158Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral0%
  • Negative4%

Sentiment Balance

Covering April 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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