Customereye

SimpliAxis

Professional Services • United Statessimpliaxis.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

74/100
+2.1 vs. last month4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#29of 517
Top 6% · Top Tier
#1 (best)#517 (worst)
#27Peer
#28Peer
#29This company
#30Peer
#31Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering September 2024 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
33.3%
Loyalty
20.8%
Customer Support
18.6%
Onboarding
9.3%
Response Speed
4.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • Built from a negative-review share of 12.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
92.8%
4
5.8%
3
0.7%
2
0.0%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.6% of reviews in the last three months were positive, compared with 98.4% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis