Based on public reviews and response behavior.
Among fully-analyzed Professional Services companies
84% of reviews positive, 15% negative
Covering July 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 17% negative and 8% neutral.
Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Delivery Shipping.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 1,006 analyzed reviews. Sentiment is improving: 88.5% of reviews in the last three months were positive, compared with 78.8% in the three months before that.
