SidelineSwap

Sports & Fitness • United Statessidelineswap.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

4.52 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#149of 174

Top 86% · Bottom Tier

#1 (best)#174 (worst)

#147Peer

#148Peer

#149This company

#150Peer

#151Peer

Overall Customer Sentiment

Below Average

69% of reviews positive, 29% negative

69%

positive

Positive69%
Neutral2%
Negative29%

Sentiment Balance

Covering October 2024 — 104 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 28% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.7%

Product Quality

19.0%

Response Speed

14.9%

Onboarding

13.2%

Pricing

10.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 2.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100

55/100

signal score

•Built from a negative-review share of 37.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

80.5%

4★

6.8%

3★

3.5%

2★

2.3%

1★

6.8%

Based on 600 analyzed reviews. Sentiment is slipping: 89.6% of reviews in the last three months were positive, compared with 94.7% in the three months before that.

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