Based on public reviews and response behavior.
200 reviews over 238 days (about 26 per month). Busiest month: 18% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 63.3, rating 4.23 stars, reply rate 36.0%, over 1,132 ranked companies · benchmark 23 Oct 2026
Score
60.3
Industry average 63.3
3.0 below average
Rating
4.89
Industry average 4.23
0.66 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 6% negative
Covering September 2026 — 25 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,132 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.199). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 4% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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