Customereye

Shot Scope

Sports & Fitness • United Kingdomshotscope.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

48/100
+50.0 vs. last month4.57 ★ average rating · 660 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#139of 174
Top 80% · Bottom Tier
#1 (best)#174 (worst)
#137Peer
#138Peer
#139This company
#140Peer
#141Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 630 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.1%
Problem Resolution
15.1%
Communication
14.0%
Response Speed
13.7%
Product Quality
12.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100
23/100
signal score
  • •Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • •3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5★
82.1%
4★
5.8%
3★
4.1%
2★
3.2%
1★
4.8%

Based on 660 analyzed reviews. Sentiment is improving: 55.6% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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