Based on public reviews and response behavior.
Among fully-analyzed General Retail & Marketplaces companies
19% of reviews positive, 79% negative
Covering April 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 67% negative and 33% neutral.
Showing 547 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2022.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Delivery Shipping.
The most common complaint theme is Delivery Shipping, making up 23.2% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 592 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.
