Based on public reviews and response behavior.
100 reviews over 541 days (about 5.6 per month). Busiest month: 9% of reviews. Languages: en 99%, zh 1%.
General Retail & Marketplaces average: score 61.9, rating 4.19 stars, reply rate 35.3%, over 2,553 ranked companies · benchmark 10 Oct 2026
Score
76.3
Industry average 61.9
14.4 above average
Rating
4.91
Industry average 4.19
0.72 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
96% of reviews positive, 4% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,553 ranked companies in General Retail & Marketplaces (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 76.3 places the company in the top quarter of about 2,500 ranked General Retail & Marketplaces companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 2% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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