Based on public reviews and response behavior.
100 reviews over 2,330 days (about 1.3 per month). Busiest month: 10% of reviews. Languages: en 96%, unknown 2%, es 1%.
General Retail & Marketplaces average: score 63.9, rating 4.24 stars, reply rate 36.3%, over 2,543 ranked companies · benchmark 2 Nov 2026
Score
37.2
Industry average 63.9
26.7 below average
Rating
3.38
Industry average 4.24
0.86 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 47% negative
Covering February 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,543 ranked companies in General Retail & Marketplaces (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.337 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.823). Review the worst months in the trend data to identify specific operational or product issues.
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