Based on public reviews and response behavior.
184 reviews over 30 days (about 187 per month). Busiest month: 73% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
62.5
Industry average 66.9
4.4 below average
Rating
4.89
Industry average 4.46
0.43 above average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 7% negative
Covering October 2026 — 49 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 184 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 22% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 94 mentions with a sentiment score of 90.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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