Customereye

emmamason.com

Home & Livingemmamason.com

Review data last updated .

Based on public reviews and response behavior.

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180 reviews over 343 days (about 16 per month). Busiest month: 23% of reviews. Languages: en 99%, es 1%.

Overall Score

65/100
−4.9 vs. last month3.88 ★ average rating · 180 reviews
65/100 from 180 reviews over 12 months, moderate confidence.

Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026

Score

64.6

Industry average 66.9

2.3 below average

Rating

3.88

Industry average 4.46

0.58 below average

Reply rate

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Industry average 45.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#2912of 5116 ranked in Home & Living
Top 57% · Mid Packup 875 from last month
#1 (best)#5116 (worst)
#2910Peer
#2911Peer
#2912This company
#2913Peer
#2914Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 24% negative

76%
positive
  • Positive76%
  • Neutral0%
  • Negative24%

Sentiment Balance

Covering October 2026 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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