Sell Your Gold

General Retail & Marketplaces • United Statessellyourgold.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

−14.2 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#162of 359

Top 45% · Upper Half

#1 (best)#359 (worst)

#160Peer

#161Peer

#162This company

#163Peer

#164Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%

positive

Positive85%
Neutral2%
Negative14%

Sentiment Balance

Covering October 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

22.5%

Onboarding

22.2%

Loyalty

11.8%

Customer Support

10.9%

Product Quality

9.4%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 25.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

88.8%

4★

6.8%

3★

1.2%

2★

0.8%

1★

2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.8% of reviews in the last three months were positive, compared with 96.7% in the three months before that.

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