Based on public reviews and response behavior.
100 reviews over 174 days (about 17 per month). Busiest month: 25% of reviews. Languages: en 97%, fr 1%, pl 1%.
General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026
Score
65.3
Industry average 64.8
0.5 above average
Rating
3.42
Industry average 4.32
0.90 below average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 35% negative
Covering July 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,027 ranked companies in General Retail & Marketplaces (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.263). Review the worst months in the trend data to identify specific operational or product issues.
"Product Quality" is the strongest recurring theme in the reviews: 29 mentions with a sentiment score of 74.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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