Roseinside

General Retail & Marketplaces • Hong Kongroseinside.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

+33.3 vs. last month3.93 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#289of 359

Top 81% · Bottom Tier

#1 (best)#359 (worst)

#287Peer

#288Peer

#289This company

#290Peer

#291Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 30% negative

67%

positive

Positive67%
Neutral3%
Negative30%

Sentiment Balance

Covering October 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.8%

Onboarding

15.4%

Product Quality

14.2%

Loyalty

8.6%

Response Speed

8.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 25.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100

48/100

signal score

•Built from a negative-review share of 36.0% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

63.8%

4★

10.2%

3★

2.0%

2★

3.2%

1★

20.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.5% of reviews in the last three months were positive, compared with 90.2% in the three months before that.

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