Based on public reviews and response behavior.
100 reviews over 369 days (about 8.3 per month). Busiest month: 14% of reviews. Languages: en 94%, unknown 5%, af 1%.
Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026
Score
69.0
Industry average 66.1
2.9 above average
Rating
4.65
Industry average 4.23
0.42 above average
Reply rate
—
Industry average 51.2%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering August 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 504 ranked companies in Energy & Utilities (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.244). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 100% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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