Based on public reviews and response behavior.
600 reviews over 727 days (about 25 per month). Busiest month: 15% of reviews.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026
Score
47.5
Industry average 61.8
14.3 below average
Rating
4.40
Industry average 4.15
0.25 above average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 26% negative
Covering December 2023 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,145 ranked companies in Software & Web Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.145). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 47.5 sits in the bottom quarter of about 3,100 ranked Software & Web Services companies (25th percentile: 53, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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