Based on public reviews and response behavior.
222 reviews over 271 days (about 25 per month). Busiest month: 40% of reviews.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.0%, over 1,098 ranked companies · benchmark 9 Oct 2026
Score
53.1
Industry average 60.5
7.4 below average
Rating
4.56
Industry average 4.10
0.46 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering January 2023 — 76 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.
Share of theme mentions
Themes extracted from 222 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,098 ranked companies in Entertainment & Events (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Onboarding" is the strongest recurring theme in the reviews: 100 mentions with a sentiment score of 80.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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