Seat Unique

Entertainment & Events • United Kingdomseatunique.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

+11.4 vs. last month4.56 ★ average rating · 222 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#154of 322

Top 48% · Upper Half

#1 (best)#322 (worst)

#152Peer

#153Peer

#154This company

#155Peer

#156Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 15% negative

85%

positive

Positive85%
Neutral0%
Negative15%

Sentiment Balance

Covering January 2023 — 76 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 220 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

19.1%

Customer Support

15.6%

Response Speed

13.9%

Product Quality

13.5%

Loyalty

10.1%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100

23/100

signal score

•Built from a negative-review share of 33.0% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

76.1%

4★

13.5%

3★

4.1%

2★

2.7%

1★

3.6%

Based on 222 analyzed reviews. Sentiment is improving: 94.1% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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