KiwiCo

Entertainment & Events • United Stateskiwico.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

62/100

+2.3 vs. last month4.50 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#57of 322

Top 18% · Top Tier

#1 (best)#322 (worst)

#55Peer

#56Peer

#57This company

#58Peer

#59Peer

Overall Customer Sentiment

Category Leader

69% of reviews positive, 29% negative

69%

positive

Positive69%
Neutral2%
Negative29%

Sentiment Balance

Covering August 2024 — 33 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 21% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.7%

Response Speed

18.4%

Communication

16.0%

Problem Resolution

11.3%

Delivery Shipping

9.8%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 9.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 33.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

84.8%

4★

2.7%

3★

0.5%

2★

1.3%

1★

10.7%

Based on 600 analyzed reviews. Sentiment is improving: 93.1% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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