Based on public reviews and response behavior.
600 reviews over 761 days (about 24 per month). Busiest month: 13% of reviews.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.2%, over 1,093 ranked companies · benchmark 8 Oct 2026
Score
61.5
Industry average 60.5
1.0 above average
Rating
4.50
Industry average 4.10
0.40 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 29% negative
Covering August 2024 — 33 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 21% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,093 ranked companies in Entertainment & Events (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.137). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 99% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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