Rocket Tech School

Schools & Academic Education • United Statesrts.school

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−30.3 vs. last month4.29 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#165of 203

Top 81% · Bottom Tier

#1 (best)#203 (worst)

#163Peer

#164Peer

#165This company

#166Peer

#167Peer

Overall Customer Sentiment

Below Average

79% of reviews positive, 19% negative

79%

positive

Positive79%
Neutral2%
Negative19%

Sentiment Balance

Covering October 2024 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 64% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.5%

Product Quality

16.3%

Loyalty

15.0%

Problem Resolution

9.8%

Response Speed

7.9%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 6.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100

16/100

signal score

•Built from a negative-review share of 9.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

79.0%

4★

3.2%

3★

1.0%

2★

1.3%

1★

15.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 62.9% of reviews in the last three months were positive, compared with 66.0% in the three months before that.

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