Customereye

RSR Moto Europe

Automotive & Mobility • United Statesrsrmoto-europe.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+50.0 vs. last month4.72 ★ average rating · 329 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#103of 265
Top 39% · Upper Half
#1 (best)#265 (worst)
#101Peer
#102Peer
#103This company
#104Peer
#105Peer

Overall Customer Sentiment

Above Average

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 306 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.8%
Delivery Shipping
22.4%
Response Speed
19.5%
Customer Support
10.4%
Loyalty
6.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100
48/100
signal score
  • Built from a negative-review share of 32.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
88.8%
4
3.3%
3
2.7%
2
1.5%
1
3.6%

Based on 329 analyzed reviews. Sentiment is slipping: 87.5% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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