Based on public reviews and response behavior.
Among fully-analyzed Automotive & Mobility companies
62% of reviews positive, 35% negative
Covering May 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Onboarding.
The most common complaint theme is Response Speed, making up 12.9% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 646 analyzed reviews. Sentiment is holding steady: 11.1% of reviews in the last three months were positive, compared with 7.7% in the three months before that.
