Based on public reviews and response behavior.
Among fully-analyzed Beauty & Wellness companies
78% of reviews positive, 21% negative
Covering June 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 27% of reviews in this period, with 73% negative and 0% neutral.
Showing 984 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 1,000 analyzed reviews. Sentiment is slipping: 31.6% of reviews in the last three months were positive, compared with 75.0% in the three months before that.