Construction & Industrial • United Kingdomroofingoutlet.co.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 599 days (about 30 per month). Busiest month: 8% of reviews.
Construction & Industrial average: score 66.3, rating 4.55 stars, reply rate 45.3%, over 2,129 ranked companies · benchmark 14 Oct 2026
Score
45.9
Industry average 66.3
20.4 below average
Rating
4.21
Industry average 4.55
0.34 below average
Reply rate
—
Industry average 45.3%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 29% negative
Covering October 2024 — 30 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 47% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,129 ranked companies in Construction & Industrial (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.126 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 45.9 sits in the bottom quarter of about 2,100 ranked Construction & Industrial companies (25th percentile: 55, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
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