Construction & Industrial • United Kingdomwww.toolstoreuk.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 809 days (about 3.8 per month). Busiest month: 11% of reviews. Languages: en 100%.
Construction & Industrial average: score 68.2, rating 4.53 stars, reply rate 46.8%, over 1,644 ranked companies · benchmark 30 Oct 2026
Score
61.6
Industry average 68.2
6.6 below average
Rating
4.72
Industry average 4.53
0.19 above average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 17% negative
Covering April 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,644 ranked companies in Construction & Industrial (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.122). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 84.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
