Customereye

Rocket Rx

Pharmacy & Online Medicine • United Statesrocketrx.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 119 days (about 26 per month). Busiest month: 34% of reviews. Languages: en 90%, unknown 10%.

Overall Score

64/100
Short observation window (119 days)
−16.4 vs. last month4.07 ★ average rating · 100 reviews
64/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 23 Oct 2026

Score

63.9

Industry average 60.5

3.4 above average

Rating

4.07

Industry average 4.27

0.20 below average

Reply rate

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Industry average 37.3%

not measured

Competitive Performance Rank

Among ranked Pharmacy & Online Medicine companies

#287of 672 ranked in Pharmacy & Online Medicine
Top 43% · Upper Halfdown 96 from last month
#1 (best)#672 (worst)
#285Peer
#286Peer
#287This company
#288Peer
#289Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering July 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Onboarding
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Response Speed
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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