Based on public reviews and response behavior.
77 reviews over 2,089 days (about 1.1 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 97%, es 1%, fr 1%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
61.2
Industry average 61.8
0.6 below average
Rating
4.70
Industry average 4.15
0.55 above average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 7% negative
Covering February 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 77 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 6% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 47 mentions with a sentiment score of 89.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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